Privacy Policy
Last updated: 2025/12/10
We care about your privacy.
This page explains, what happens to your information when you shop on moonoria.com.
Who are we and how to contact us ?
Moonoria
Email: hello.moonoria@gmail.com
If you have any questions or inquiries about your data, just ask — we’re here to help.
What information do we collect ?
When you place an order or contact us
- your name
- your email
- your address
- your phone number (optional)
- what you ordered
We never see your credit card details and payments go through Shopify or PayPal and stay 100% secure.
When you browse our website
- your IP address
- your device (phone, laptop…)
- pages you visit
- cookies (small files that help the site work)
This helps us understand what works, fix things, and make the website better.
Why do we use your information ?
We use your information for all those reasons:
- to prepare and ship your order
- to send order confirmations and tracking numbers
- to answer the questions or inquiries you may have
- to manage returns
- to improve the website in order for it to run smoothly
- to send emails only if you subscribed or tried to contact
We do not sell or share your data with any other companies and we will always insure your privacy stay untouched.
Who do we share your data with ?
We only share your information with Shopify who hosts our website, payment companies such as Shopify Payments or PayPal, delivery services to ship your order and email tools for order emails or newsletters if you suscribed to it.
How long do we keep your information for ?
Orders: kept for legal reasons (up to 10 years)
Customer accounts: until you ask us to delete them
Newsletter emails: until you unsubscribe
Browsing data: kept for stats and site improvements only
About Cookies
Cookies help:
- to keep items in your cart
- to remember your preferences
- to make the site run smoothly
You can turn cookies off in your browser, but some parts of the website might not work as well as some cookies are necessary to run the website.
About your rights
You can ask us at any time to:
- See what information we have
- Correct or delete your information
- Stop sending emails
- Limit how we use your information
In order for us to manage your information, please email us at hello.moonoria@gmail.com and specify your request clearly for us to be able to correct it as soon as possible.
Your data is stored on Shopify’s secure servers. Everything is encrypted and protected. If we update this policy, we will change the date at the top.
If you have any questions, please use the contact form or email us at hello.moonoria@gmail.com